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Stories

Why we created a network of health & wellbeing clinics in Ireland.

Pen John McCall Glasses 3 min read

We are constantly looking for ways to deliver on our promise of “looking after you always”. That means continuously listening to our members, innovating and reimagining how healthcare is delivered. We have always challenged the status quo and put our members at the heart of what we do. Now we are going one step further with the announcement of a major multi-million-euro plan to create a nationwide network of laya health & wellbeing clinics in Ireland. This is a single destination for urgent care and health and wellbeing services.

Our vision 

The first laya health & wellbeing clinic will open in Cherrywood in Dublin in December, with a Galway Clinic opening in January 2020, followed by Limerick next summer.

Our vision is that they will be open and accessible to everyone, meaning that those with health insurance and those without can access the network of Clinics for their urgent care needs. We believe that they will relieve some of the pressure in acute hospital settings and allow people to be seen more quickly 365 days a year.

Preventative Health and Wellbeing

While providing urgent care is a key offering, our laya health & wellbeing clinics will be equally focused on the areas of preventative health and wellbeing, with screening services and experts in place to focus on health promotion, health protection and disease prevention that support our members’ physical, social and mental wellbeing. Right now, there is no other single destination you can go to that will look after your urgent care needs alongside your wellbeing needs, so our laya health & wellbeing clinics will break new ground in this regard.

We are partnering with MyMedical, experts in urgent care and Dr. Martin Rochford, a Consultant in Emergency Medicine has been appointed as Medical Director and Clinical lead. In addition to urgent care, services will include the delivery of minor surgical procedures and treatments, specialist Consultant outpatient services, vaccinations and flu management services, face-to-face Counselling services (by appointment), Chronic Disease Management and Homecare support services including IV and infusion services.

The laya health & wellbeing clinics will also directly support the Government’s Sláintecare strategy, which aims to deliver more non-complex healthcare in the community. This progressive shift of healthcare from acute hospital settings into integrated primary and community care settings will help people get the right care, in the right place at the right time.

Looking after our Members

There will be special benefits for our members including direct settlement payment for urgent care and face-to-face access to popular member benefits including HeartBeat cardiac screenings, Healthcoach consultations, and access to qualified Counsellors (by appointment) as part of our 24/7 Mental Wellbeing Support Programme.

With these clinics we have reimagined healthcare from the ground up while delivering on our brand promise of “looking after you always”.

For more information please visit www.layahealthcare.ie/clinics

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John McCall

John McCall is Director of Claims and Provider Relations at laya healthcare with responsibility for a variety of teams including Claims, Provider Relations, Medical Practice and Strategy delivery. His career with laya spans a decade beginning with his role as Provider Relations and Contract’s Manager. In 2013 he was appointed to the Senior Management Team as Head of Provider Relations where his exposure to the public and private healthcare sector saw him manage and advise on several product innovations and strategic partnerships. This success led to his appointment as Director of Operations, including responsibility for customer service and following that he took up his current position. He constantly looks for ways to deliver the promise of “looking after you always” for laya healthcare members.

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