John McCall is Director of Claims and Provider Relations at laya healthcare with responsibility for a variety of teams including Claims, Provider Relations, Medical Practice and Strategy delivery. His career with laya spans a decade beginning with his role as Provider Relations and Contract’s Manager. In 2013 he was appointed to the Senior Management Team as Head of Provider Relations where his exposure to the public and private healthcare sector saw him manage and advise on several product innovations and strategic partnerships. This success led to his appointment as Director of Operations, including responsibility for customer service and following that he took up his current position. He constantly looks for ways to deliver the promise of “looking after you always” for laya healthcare members.
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