Changes to Contact Centre Hours
Our contact centre will be closed on Saturday, 14th December. We apologise for any inconvenience caused.
Member Update
Hi All,
Some welcome and positive news.
AXA - a global and trusted name in insurance- announced that it has entered into an agreement to buy laya healthcare. This is hugely positive news that’s been welcomed with real excitement by all our team - they know it will bring fantastic benefits to our 690,000 members. It marks a major milestone in laya healthcare’s 25+ years in business and is an exciting development in our growth.
AXA’s ethos of helping their customers ‘protect what matters’ complements laya healthcare’s own mission to empower our members to look after their health and wellbeing so they can be at their very best, always.
Business as usual
While we wanted to let you in on our good news, the reality is that nothing changes for you which I know will be welcome news for you too! It remains very much business as usual at laya healthcare – you will continue to benefit from the exceptional customer experience we’re committed to delivering, and there’s no impact on the health cover you hold with us. With AXA’s backing, we hope to accelerate our ambitious plans for growth and to empower our members through better and faster access to world class healthcare.
While the agreement has been signed, the completion of the transaction will take place once the necessary regulatory approvals have been secured – expected to be sometime later this year.
Should you have any questions on our news with AXA please get in touch with us at layahealthcare.ie/contactus or give us a call.
Thanks again for letting us look after you, and those you love.
Take care,
Dónal Clancy