24/7 Mental Wellbeing Support Programme

For everything you need to juggle

Mental health and wellbeing is an important part of our overall health. It affects everyone, but the right care and support is not always easily available.

As your health and wellbeing partner, we are here to look after you always.

Your 24/7 Mental Wellbeing Support Programme is a confidential service, available at no extra cost to laya healthcare members.

Speak about things like your mental health, financial and legal issues, and work-related stress or anxiety - available 24/7.

With access for laya healthcare members on applicable schemes to five face-to-face counselling sessions.

Not a Member?

Get a Quote

Support Services Available

In-the-moment support for any issue you're facing - available 24/7
Referral for face-to-face support:
- Counselling Services
- Legal Services
- Financial Services & Consumer Advice
- Mediation Services
- Career Guidance

Frequently Asked Questions (FAQ)

How do I access the benefit?

The 24/7 Mental Wellbeing Support Programme is available via our Digital Hub to all members who renew or join after 1st April 2023.

Log in or register for your Member Area to see your renewal date and find contact details for accessing the benefit. You can also access this by downloading the Laya App.

Not a member? Get a quote here or call our award-winning team on 021 202 2000

How does it work?

Call the 24/7 Mental Wellbeing Support Programme phone number. Contact details can be found by logging into, or registering for, your Member Area
You will receive immediate advice and support from a fully qualified and experienced psychotherapist, who is based in Ireland.
You can call this number as often as you like, 24 hours a day, 365 days a year.
If you're referred for face-to-face counselling, the counsellor will be in touch within 48 hours and will offer an initial appointment within 5 working days. Appointments will be set at a time that suits you.
Depending on your needs, you can be referred to an expert from a variety of fields, including financial and tax advisors, legal professionals, career counsellors and more.

Who will I be talking to?

All of the counsellors available through the programme have a minimum qualification of a diploma in counselling and/or psychotherapy, have at least two years post-qualification experience and are fully accredited members of the relevant governing bodies such as IACP, APCP, IAHIP.

Is this a confidential service?

Yes. Your 24/7 Mental Wellbeing Support Programme is completely confidential.

What support services are available?

In-the-moment support for any issue you're facing - available 24/7
Referral for face-to-face support:
- Counselling Services
- Legal Services
- Financial Services & Consumer Advice
- Mediation Services
- Career Guidance

Who can use this benefit?

This benefit is exclusively available to laya healthcare members (aged 16+).

Not a member? Get a quote here