Life Insurance FAQ

Once you have answered your medical questions truthfully and honestly when you took out your policy, you will be covered for Covid-19.

We have not changed our prices due to Covid-19. Our product offering to our members and potential customers has not changed.

With life cover we will pay a lump sum if you or anyone covered under the plan dies. If you die as a result of Covid-19, or a complication associated with it, your life cover will pay out as normal.      

If you have tested positive for Covid-19 we will not be able to consider your application at present. Additionally, if you are waiting for a Covid-19 test or, within the last month, have had to self-isolate due to medical advice received or due to contact with any individual suspected/confirmed to have Covid-19 then unfortunately we will also not be able to consider your application at present. 

However, we will be able to consider an application one month from the date of recovery or completion of self-isolation if you have no residual complications and have returned to normal activities.

If you have been recently affected by Covid-19 and you would like to discuss more payment options, please call us on 015368000

We at laya life are conscious of the ongoing needs of our members and, in particular, the need to access everyday healthcare needs. In response, we’re providing you with unrestricted access to our Laya Healthcare Concierge service, a dedicated team of clinical healthcare professionals until the end of December 2021. Fair usage policy applies.

The Concierge team will help members over the age of 18 by answering any questions they might have about their diagnosis or treatment, offer guidance on how to best access healthcare services and de-mystify confusing and complex media terminology.

And, just for extra peace of mind, your existing benefit of a complimentary Will is still available.