Covid-19 (coronavirus)

Looking after you always has never been more important

These are uncertain times. The world has changed in a way we don't recognise but, for us, we'll carry on as normal.

We've increased the size of our team to offer additional front-line healthcare support for you and your loved ones.

This team is strong. Made up of a broad range of health & wellbeing professionals - from GPs and Nurses to Customer Care agents and support staff.

This team will maintain our award-winning customer service, and ensure your continued access to the right care, expertise and support.

Looking after you always.

Helpful Covid-19 (coronavirus) Resources

Frequently Asked Questions

From health insurance to travel insurance, we're here to answer your questions and look after you always.

Find out more

Extended Benefits & Services

We’re extending cover & introducing new benefits to support our members during Covid-19 (coronavirus).

Find out more

Laya Health and Wellbeing Clinics Tile Prices

Financial Support

We're redirecting claim cost savings back to our almost 600,000 members. Looking after you always.

Find out more

Blogs & Podcasts

A range of helpful, informative Covid-19 blogs and podcasts - everything from health & wellbeing to parenting in a crisis.

Find out more

Frequently Asked Questions

Will my health insurance cover me if I get Covid-19?

As advised by the HSE, if you are confirmed for Covid-19 (coronavirus) and need to be admitted for treatment, you will be referred directly to your nearest hospital where you will be admitted as a public patient. Every Irish citizen is entitled to be treated in our public hospitals as a public patient at a maximum of €80 per night (up to a max of €800 in any 12 month period), a cost that will be invoiced from the hospital to your health insurance provider and will be fully covered.

We encourage our members to directly follow the advice and guidance of the HSE www.hse.ie/coronavirus when it comes to understanding symptoms, and how to get referred if you are worried about symptoms.

How do I check my level of cover?

You can do this by logging into your Member Area.

If I’m asked to pay for a Covid-19 test in a private hospital, should I pay it?

No, we’d ask you not to pay this. We are currently in discussion with hospitals to understand all costs related to pre-admission Covid-19 testing for elective procedures with a view to understanding how best we can cover this cost as part of your policy and benefits. We hope to come to an agreement directly with hospitals shortly.

What will happen if I don’t pay for the Covid-19 test in a private hospital?

We would reassure all laya healthcare members that they will not experience any further delay or cancellation of any elective procedure because of the cost of pre-admission Covid-19 testing.

Need some help? We're here to support you.

Contact Us